There are lots of obvious evidence where we show like the damage the agent/landlord claimed at check out report is shown in check-in the report but TDS still awarded it to the Landlord. Share. Tenancy Deposit Scheme (TDS) is a Government-approved scheme for the protection of tenancy deposits; TDS offers both Insured and Custodial protection and also provides fair adjudication for disputes that arise over the tenancy deposits that we protect. Both TDS and their “independent” reviewer upheld checkin/checkout reports that lacked validity and credibility. We approached TDS and they made a fair and logical decision and returned us 90% of the deposit. TDS Resolution is a mediation service helping landlords and tenants resolve rent arrears Extremely misleading in regard to their services. Jagota is the founder of deposit replacement insurance scheme Dlighted. I had submitted all the evidences including I told TDS my wife was severely ill, the reason why I had to do so. Thanks to Kira Yorke-Wilkinson . It is clear to me the adjudicator did not bother reading the bundle. TDS has saved me so much trouble from our landlord. The Scottish Government has released results from research with tenants, landlords and schemes as part of a review of the Tenancy Deposit Scheme in Scotland. The Tenancy Deposit Scheme (TDS) is a government approved tenancy deposit protection scheme in England and Wales... Read more This supplier doesn’t currently have a deal live on kerfuffle but if you’re interested in them and you would like to be informed when a deal does come available let us know and we'll start tickling them until they concede. I can recommend TDS as a safe place for a deposit to be kept. With both Custodial and Insured options, we have your deposits covered. I included pictorial evidence in my bundle. Reposit has provided my tenants with a more affordable option than the traditional deposit scheme and at no cost to me, the Landlord. Some of their staff are very nice and helpful;- that isn’t an issue but they simply do not know what they are doing. I recently had filthy tenants who caused damages in excess of £1000 to my property also thefts of items worth several hundreds of pounds. Very easy to use. They simply do not look at the evidence properly and show an incredible amount of bias towards tenants. In my opinion this is an organization which is essential in dealing with some unscrupulous landlords I have met and dealt with as an accountant over 50 years. Cathy Edgar was very helpful throughout the process. My landlord submit literally nothing. He wanted to replace old items with new and claimed accordingly. ZERO. She was instrumental in getting some of my deposit back and I could not be more grateful. TDS did not go through our case properly. There is evidence that early education and support provided by schemes is … Many thanks once again. Cathy Edgar was my contact and dealt with everything very efficiently. At the end of a tenancy the landlord must tell the protection scheme they're using how much of the deposit - if not all of it - to release to the tenants. This legislation applies to all properties let on an assured shorthold tenancy … Insured tenancy deposit protection. At the end of the tenancy, the deposit – or an agreed amount minus costs for any damage – is returned to the tenant by cheque or bank transfer. I found TDS very professional and kept me informed at all times. They say you can’t appeal if you think their decision is wrong but they make factually incorrect decisions. THIS PROCESS IS BEYOND BELIEVE, Somebody isn’t doing what they are supposed to do. Tenancy Deposit Scheme (TDS) is operated by the Dispute Service providing tenancy deposit protection in England and Wales. Chapter 4 reviews the tenancy deposit protection legislation in the rest of the UK. The policy, issued to the landlord or letting agent, indemnifies the risk of tenant damage or … The deposit for my tenant was in an insured scheme with a letting agent with the TDS but I wanted to transfer it to my name in the custodial scheme. Beyond unprofessional-a total disgrace. I uploaded the dispute and got a fair and well articulated decision in a reasonable amount of time from Jo. Appreciate the team at TDS for guiding me through the deposit protection after a landlord refused to negotiate on bad terms. It was obvious they did not address my points raised. They’ll be responsible for returning your deposit to you at the end of your tenancy - but don’t worry, your deposit is protected for the duration of the tenancy. Particular thanks to Waafa. You have had my County Court judgement papers sent to your service by me since 24 November 2020, at my recent call to the service you could not even find my legal document I sent to the TDS by email at your request nearly 2 months ago. Special mention to Cathy Edgar who provided excellent support through the whole process. I will be protecting my deposits with another provided. Landlords will no doubt be familiar with the obligations imposed on them by the Act and the consequences of failing to fully comply within stipulated deadlines. How deposit-free schemes work. As a chartered accountant I have dealt with clients' rental properties for over 50 years. It felt like someone was in my corner, Had a dispute with Chestertons Islington regarding the return of the deposit and eventually had to escalate to TDS when I couldn't get a reply.Kira Yorke-Wilkinson coordinated and gave guidance on the expected timeline and stages of the process, even attempting to engage with Chestertons to resolve quicker. To make matters worse - the tenant then showed complete lack of remorse and responsibility, and focused on largely irrelevant matters to dispute the fact that I was rightfully making a claim on the deposit. 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