Host never replied in time so I had to cancel my request the day before. They are not only courteous and helpful, but are very professional and willing to go the extra mile for guests as well as hosts. Then last minute, the day we were supposed to leave we were told our trip was canceled. Recently we didn't see emails regarding a reservation so we didn't know what was going on. Even artisanal touches like handblown glass and unique pottery. Often their emails go into spam folders. A free inside look at company reviews and salaries posted anonymously by employees. 126.8k Followers, 5,128 Following, 1,229 Posts - See Instagram photos and videos from Glamping Hub (@glampinghub) We'd definitely use Glamping Hub again. Ranks # 10,093 in United States. Our policy is subject to change as the data changes. They said the host did not list the prices in their website properly, and would not rent to me at the price that was listed, confirmed and paid for. Find the best glamping locations & camping near me! Get worldwide exposure with our 125k+ followers on social media platforms and … It was easy to book and see my confirmation. I have never written a negative review before because I understand things happen and we are all human but they are really terrible. - This is a "man's office". Glamping also took centre stage when academics revealed just how robust it had been in the face of worldwide challenges, allowing it to thrive while other areas of tourism failed. We had to leave early the next morning cause the kids were afraid to go to bed cause of the filth and spiders. Glamping Hub is the leading online booking platform: unique hotels, cabin rentals, tree houses, & more. I frantically called and they would not answer the phone! Glamping Hub double booked the place I rented months ago and then CANCELED MY TRIP BY EMAIL THE DAY OF OUR VACATION WHEN I WAS ALREADY ON MY WAY - 2 HOURS FROM HOME! Was given a 15 minute Skype interview. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Glamping Hub | 4,621 followers on LinkedIn. Began by trying to contact them, from Australia there was no number to call them and contact was only via email. Honestly, trying to set up your units on this site is a virtual nightmare. NIGHTMARE!!! You'll love the hammock and sleeping in the cedar forest. Scotland. What an absolute waste of time messaging the host and waiting for a response. Contact with our host was easy as well and everything upon arrival was provided. Glamping Sites With Hot Tubs. Not only did the number not work but further emails were ignored. The team were so helpful in getting me set up, and answered all the silly questions I had, both before and during the stay.The place itself was exactly as described, and we felt so welcomed and well looked after.Thank you for being everything and more Glamping Hub! Beware of Glamping hub ! Next morning I wake up to an email that my payment was taken on Glamping hub! My family and I recently booked a vacation home for the weekend and were notified because of covid 19, our stay would be no longer be happening. The host felt so bad for us that she had to Venmo me the refund from her own pocket so we could try and make other accommodations because neither of us were getting responses from them. This should be REAL TIME.Each reservation has been declined after 2 weeks of attempts.2) it will take days to get response, so any other places you're considering now cost more because prices can change.Such a disappointment and now my kids are excited over the original place we tried. … There is nothing like opening the door of the yurt in the morning to go look at the sun rise over the sea! You don’t see this with other rental platforms. Buyer beware! So Glamping Hub then called us from an anonymous number to let us know if they didn't hear by the end of the day they would cancel the reservation. Our stay at Dillard Mill in the Ozarks in Missouri was incredible. Cornwall. Booked a cabin over a month before our stay. Also 20+ years experience in trade journalism and PR for the amusement and leisure industries, publishing and consulting. Please use vrbo to book anything as I've booked through them for years and always a great experience! I've made 5 ATTEMPTS to make a reservation.1) the availability you see is NOT the true availability. I applied online. Founding Date. 1. Due to COVID19 I had to cancel my reservation (well in advance), and found there were hidden service fees (13%!). Glamping hub can only say they are sorry and it's up to the host to give refunds.very disappointing. Find adventures nearby or in faraway places and access unique homes, experiences, and places around the world. Will definitely be using Glamping Hub again! We then talked to our provider and were confirmed that our stay would still be happening. A big "thank you" goes out to Glamping Hub! The process took a week. They literally left me and my family stranded on the side of the road hours from my home and wouldn't answer the phone. There should be no option to request to book if the property is not available! I booked 2 days for me and my wife.when we got there the place was disgusting and run down. AVOID THIS WEBSITW AT ALL COSTS. The startup's plan is to save money but having their HQ in a low cost country, and paying their employees the lowest possible wages. With over 32,000 glampsites in over 115 countries, Glamping Hub is the leader in nature-based, experiential travel. So I made a different reservation. We hope this doesn't happen to anyone else. It was a very unique and fun experience.The hosts were just lovely and the location fantastic!! © 2021 Trustpilot A/S. 5279 accommodations in the hub Nature lodges are multi-unit structures like hotels, resorts, and lodges, located in nature and surrounded by wilderness. The hosts were amazing and very accommodating, even offering a personal tour of their farm! Glamping Hub is trustworthy and stands behind its listings. The gas grill did not work or function, the fridge broke hour after arriving, we found 2 spiders in the bed. 800 likes. Needless to say we won't be listing with them again. I had a good experience with Glamping Hub. As a journalist specialising in glamping I've had the pleasure of being alerted to many of the loveliest glamping sites in the world. Glamping Hub is the world's leading curated online booking platform dedicated to unique accommodations in nature. I stayed in treehouses that were posted on their site. 10/10 from us!Easy to book, including the ability to specify right down to the finest of details. It was such a comfortable place - and everything was from recycled items. Here at Glamping Hub, we understand that there is more to life than increasing its speed, there is more to human connection than screens, and more to work than clocking in and out. We appreciate every day … 2. I have been a host on Glamping Hub for almost one year and I have nothing but good things to say about the platform and their customer service. England. We were told we could cancel and book something else which we did. See more ideas about glamping, luxury camping, camping. DON'T BOOK THROUGH GLAMPING HUB OR the FAMILY CABIN NEAR SAM HOUSTON NATIONAL PARK IN WILLIS COUNTY NEAR HOUSTON. Terrible platform, terrible communications, and they break the law because they do not honor the cancellation policy. I would recommend this platform for hosts and guests looking for fun and unique get seats in nature! I usually read reviews, but I did not in this case. Regardless, the company was unrelenting in refunding the service fees. First we found out the voucher can only be used on a single accommodation (annoying but fine) then the accommodation we booked had no response. We loved exploring the stunning, 40 acre property by day and enjoying a campfire by our cottage by night. Get closer to nature, without having to pitch a tent in a gale! Backlogged during Covid? Less than a week before our trip, they send us an email saying we double booked the cabin and your reservation is cancelled. Devon . STORY. Our plan was to use it for accommodations along our road trip. Unbelievable right? This was my first Glamping Hub experience and it will be my last. After I filled out the information form I wrote on a message to the host saying before you confirm can you please contact me so I can get more information on the two tents she had and I was looking for something within. We have tried twice to book a rental and the owners never confirmed the rental for us. The world's leading online booking platform dedicated to unique getaways in nature | Glamping Hub is the world's leading curated online booking platform, dedicated to unique accommodations in nature. Terrible experience. They called back a week later after and left a message telling me to email them. Our 2020 UK Glamping report has taken over 5 years to compile. i found the stay is very peaceful and relaxing! They left us no phone number to call. This seemed to get their attention a little, the hosts were very responsive and were able to get our money back to us, but Glampinghub kept their $70 fee saying because we have no proof (Even though I have the messages) and disputed the charge that they will keep the fee. Terrible Terrible Terrible. I really wish zero stars was a thing. Loved the outdoor shower and sauna. I strongly recommend using Glamping Hub if you want an original experience!!! I interviewed at Glamping Hub (Birmingham, England) in December 2016. From a business point of view, they are invaluable to my brand. “Sorry for the inconvenience. A free inside look at company reviews and salaries posted anonymously by employees. What more is there to say?I booked a cabin getaway with GlampingHub for the Christmas period. Glamping, definition of inspiring vacations . After a day of calling them and trying to get a hold of them, I decided to dispute the charge with my CC company. Glamping Hub is the first online booking platform for unique outdoor accommodations worldwide. I thought glamping meant glorified tents, then you would be wrong. The Help button just leads to an Error page and if you email them you simply get an auto-reply that says they are backlogged. Outside there's a waterfall and Adirondack seats for relaxing. The recent public health order meant I had to cancel, through no fault of my own. They knew the day before they double booked and did not have the courtesy or professionalism to call me. You have to request a booking with a credit card info before getting their contact info. Do not trust this website! Developer of an online booking platform designed to offer glamping experiences and help people find suitable vacation rentals. 25 Glamping Hub reviews. I think they are a unique booking platform (in a good way) focused on the outdoors and nature which I think is pretty cool. When we asked for a refund on our voucher they said they could extend the voucher instead but it still had ti be booked for the expiry of the voucher (not really an extension) which doesn't suit us at all. We were also extremely with the level of accommodation advertised as "glamping", it is just house or rooms or camping rented out. Like stepping back into nature and time. We booked a property on Glamping hub..but the property is hosted by Vacasa and tripadvosor/flip key...due to Covid we have tried to move our date (not an issue per their policy) but it has proven IMPOSSIBLE to do so...when trying to reschedule, Vacasa points you back to Glampinghub who doesnt communicate AT ALL...I will NEVER use any of these services again...what good is a policy, if you cant functionally take advantage of it...I am now out $600.00 and had to dispute with my credit card company...DO NOT USE !!!!!!!! The owners ended up sleeping in a small trashy trailer that was on the property and left their doors open all night which was extremely creepy to the kids and myself. They won't budge, and I won't get my money.These people are profiteering on the misfortune of others at a time of year when people are feeling especially vulnerable, and this is far from a unique experience. I will never use glamping hub again, as they should have handled this discrepancy since the vacation was not only confirmed but paid for. No where did I ask about the tent I originally inquired for was in the second message and the website doesnt say 2 night minimum. Glamping Hub. Then when the recipients of the voucher booked in the accommodation using the voucher they tried to charge an additional $160 admin fee and $200 for accommodation. While my host was very accommodating and agreed to refund my entire booking, GlampingHub have refused to refund the extortionate 'service fee', which was hidden away in the FAQs. Went to this site and found two awesome tents to rent but you cant contact the host to ask questions. Gorgeous interior and really comfortable bed too! The Glamping Hub. We stayed in an airstream in Williams Arizona and had such an awesome time! Trailer park trash to be exact. Host cancelled at last minute without providing any reason. After 7+months it was finally sorted. Made multiple attempts to book and the host declined with no explanation other than "host has issue with availability". Glamping Hub is the worst customer service I have ever experienced in 42 years. The company's platform provides guests access to a curated collection of outdoor accommodations with nature based adventures, enabling travelers to stay in camps with the amenity of a hotel. Unique luxury camping accommodation including shepherd's huts, domes, yurts, pods, wagons, bell tents, cabins and treehouses. Glamping is a one-of-a-kind experience where you’ll get to choose an extremely unique accommodation, pick an amazing backdrop and get ready for the experience of a lifetime – all without sacrificing even an ounce of comfort. Really close to downtown, with great shops and restaurants. That turned out to be the same owner and he wrote and said that, again, he could not accomodate me. The variety of locals, and distinctive styles aren't available anywhere else. Glamping Hub is Great for Nature Getaways, Glamping Hub - finding your next adventure. Very hard to get in contact with, kept adding additional charges, rude staff and an almighty hell to deal with. With an international office in Seville, Spain and a local office in Denver, USA we really have the best of the best. I am a student and work full time, so this was a blow to me. The Perfect Pitch report was created using data from The Glamping Show and International Glamping Business and was … Continue reading “Size of the UK Glamping Sector Report 2020” 1st July 2020 | Categories: Business, Products, Resources, Starting a Business. Their customer service has been great in all instances helping me book guests for cozy weekends away. Travel Company. BUNCH OF CON ARTIST! Any questions or concerns are answered within 24 hours. So I then made a third reservation on a different site. Had host cancel for no reason given. One last note, as a host their marketing department has been great in helping me market my cabin. Alternatively, set up email alerts and/or start a new search. Booked a dome on Glamping hub back in February. Book your eco vacation in unique places to go camping around the world and fall in love with glamping! Glamping Hub is a fun and exciting place to work! The work environment is … I had a great experience using Glamping Hub! 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